For Hill Rondero, founder of Ro House interior design studio, the best interior design experience for a client is not about the journey. In fact, the best experiences are when the journey is smooth almost to the point of being forgettable, and yet the destination is remarkable. And for Rondero’s clients, the destination is a feeling. “I see the outcome of interior design as an emotion you’re seeking,” explains Rondero. “Relaxed, safe, inspired, happy—whatever you want to feel—your surroundings play a huge role.”
To make her clients’ journey seamless and to ensure an optimal outcome, Rondero leans heavily on the power of psychology. She channels a keen attunement to the internal landscape of other people. “Interior design comes with as many challenges as it does rewards. We have to be excellent communicators and problem solvers to take care of our clients and their expectations,” says Rondero. “Understanding a client’s mindset and personality is the most important part of the relationship.”
It helps that Rondero is not blind to the struggle of building a new home or, even more challenging, renovating an existing one. Her clear-eyed view of the trials and tribulations of designing, building, and decorating a new space equips her to problem solve, pivot, maintain focus on the vision, sympathize, and keep the faith that “there’s always a way!” no matter what wrench is thrown.
Designing a Feeling at Ro House Interior Design
The end result of course varies client to client. But typically Ro House’s aesthetic is, as Rondero describes it, “layered, collected, and fresh.” Expect designs that are original but relatable, memorable but approachable, distinct and divine. Where Rondero pushes the envelope more noticeably is in her own home. “It’s a place to play and try new things,” she explains. She starts with a neutral palette. This gives her greater visual permission to incorporate a wider array of styles and textures.
This sandbox and courage to experiment has helped her develop a distinct and compelling aesthetic, rather than emulate current design trends. This, in turn, has enabled her to carve out her own niche within the Queen City’s crowded interior design market. In the process, she attracted a portfolio of trusting, like-minded clients. Her studio has even expanded to include a retail space that sells well curated vintage finds, locally made art and goods, and a modest selection of decor and gifts.
Although Rondero’s path to owning a thriving studio in Charlotte has been a gradual and, at times, arduous progression, one element has remained constant: her husband, Pat. “Starting your own business and riding the wave of time and expense isn’t for the weary. That’s especially true while parenting three small children. Pat has been my rock,” says Rondero. And, of course, she has a well-appointed home to which she can retreat after a day of hard work. That, as she well knows, can make all the difference.
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